Privacy Policy

Privacy Policy

Treasure Trove Worcester Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what personal information we collect, how we use it, and your rights. By using our website, www.treasuretroveworcester.com (“Site”), you agree to the terms of this policy.

1. What Information We Collect

We may collect and process the following personal information:

  • Details you provide when contacting us (e.g. name, email address, phone number, address)

  • Information you provide when placing an order or making an enquiry

  • Basic data about your use of the Site, including IP address and browser type, via cookies

2. How We Use Your Information

We only use your personal data where necessary and lawful. This may include:

  • Fulfilling orders and providing services

  • Responding to enquiries and customer support

  • Improving our website and services

  • Sending marketing communications (only with your consent)

  • Meeting legal and regulatory requirements

We do not use your information for profiling, automated decisions, or resale to third parties.

3. Sharing Your Information

We do not sell your data. We may share your data with trusted service providers (such as couriers or IT systems) only where necessary to process your order or maintain the website.

In the event of a business sale or restructuring, customer data may be transferred to new ownership as part of the business assets.

4. Cookies

This Site uses cookies to improve your experience and monitor basic usage. You can disable cookies in your browser settings, but some features may not function correctly if you do.

5. Data Security

We take reasonable steps to protect your information, using up-to-date systems and safeguards. However, no system is entirely secure, and you acknowledge that any data you share online is at your own risk.

You are responsible for ensuring your own device is protected from viruses and security threats.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Complain to the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise any of these rights, please contact us using the details below.

7. Contact Us

For questions about this policy or your personal data, please contact:

Treasure Trove Worcester Ltd
50 Barbourne Road, Worcester, WR1 1JA
Email: admin@treasuretroveworcester.com

You can find more about your rights at the UK Information Commissioner’s Office:
www.ico.org.uk