Privacy Policy


Treasure Trove Worcester Ltd (“we”, “us”) is committed to safeguarding the privacy of every user who visits (“Site”). The privacy policy sets out how we collect, use and protect information which you provide to us.

We may change this privacy policy from time to time without notification and therefore advise you to regularly review this policy when you visit this Site.



1.1 We will only collect personal information from you (e.g. name, address, telephone number, email address) which you provide by completing any forms on the Site and /or by corresponding with us by phone, e-mail or otherwise. If you do not want your personal data collected, please do not submit it to us.

1.2 You agree that we may obtain, hold and use the personal information you provide for the purpose of providing you with our goods, services and ancillary services including, without limitations:-

(a) to carry out our obligations arising from any contracts entered into between you and us, or us and our suppliers or sub-contractors, and to provide you with the information, products and services that you request from us;
(b) storing and processing information to better understand your needs and improve our products and services;
(c) contacting you if we change our products, our services, our terms, or make important changes to the Site if we need to give you notice of those changes;
(d) for the purpose of marketing our other products and services to you (by post, telephone, fax, email or other available method) unless you indicate in writing when providing your personal information or subsequently notify us (see the contact details in paragraph below) that you do not wish to receive such material;
(e) for the prevention of fraud;
(f) intended for any purpose required by law or regulatory authority;
(g) for our accounting purposes.

1.3 You consent to the transfer of your personal information outside the European Economic Area in the unlikely event that the processing of your personal information involves such a transfer. While countries outside the EEA may not provide the same protection for your personal information as the UK, we will take steps to ensure that your information is used by third parties in accordance with this policy.



2.1 we do not generally share, sell or distribute personal data to or with third parties except where you have consented to this or where the transfer of your data to third parties is necessary for the purposes set out in paragraph 1.2 above.

2.2 Without prejudice to section 2.1 above, we at our discretion may share your personal information amongst our group companies.

2.3 We may transfer, sell or assign any of the information you provide to us, including personally identifiable information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of us or any of our group companies.



3.1 In addition to asking you to submit personal information, we may collect information about you automatically when you connect to the Site. This information is not personally identifiable and includes general information about your computer settings, your connection to the internet, you browsing patterns and your geographical location.

3.2 We may collect the above information through the use of cookies. A cookie is information which is sent to and stored on your computer when you first visit the Site, and allows us to identify your computer (but not you) the next time you visit the Site.

3.3 Most Internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. You will need to refer to your Internet browser instructions to find out more about these options and how to use them. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.



4.1 Subject to paragraph 4.2 below, we strictly protect the security of your personal information and your choices regarding the use to which it is put. We use current industry standard technology to maintain the confidentiality and accuracy of the information you provided to us.

4.2 No data transmission over the Internet can be entirely secure, and while we will always use reasonable endeavours to protect your personal information, we cannot guarantee that any information you submit to us will be free from unauthorised third party intrusion. Therefore, we cannot guarantee the security of your personal information and of your use of the Site.

4.3 We cannot guarantee that the Site is free from viruses or malicious codes. You agree that it is your responsibility to satisfy yourself that your own information technology is protected against such viruses and/or codes.

4.4 We may monitor and/or keep records of email communications which you send to us in the interests of our business and in accordance with this policy.



The Site may contain links to other websites. Please be aware that this privacy policy relates only to information collected by us through the Site, and we are not responsible for the practices of such other websites. When you leave the Site you should ensure that you familiarise yourself with the privacy policies of websites you visit which collect information about you.



6.1 In addition to our safeguards as detailed above, your personal data is protected in the UK by the Data Protection Act. This provides, amongst other things, that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. All information should be kept.

6.2 For further information on the Data Protection Act and the Information Commissioner please follow this



7.1 All comments, queries and requests relating to this privacy policy or your information should be addressed to or in writing to Treasure Trove Worcester, 50 Babrourne Road, Worcester, WR1 1JA.