Terms & Conditions

Terms & Conditions of Sale
Treasure Trove Worcester Ltd
www.treasuretroveworcester.com

1. Introduction

These Terms and Conditions govern all sales made by Treasure Trove Worcester Ltd (“we”, “us”, or “our”). By placing an order through our website, by phone, by email or in person, you agree to be bound by these terms. If you have any queries before purchasing, please contact admin@treasuretroveworcester.com.

2. Description and Condition of Goods

2.1 We make every effort to ensure our descriptions, images and measurements are accurate. However, as antique and vintage items are by nature not new, signs of age and wear should be expected. Condition reports are available upon request.

2.2 All items are sold “as seen”. You are responsible for satisfying yourself as to the condition, age, origin and suitability of the item prior to purchase.

2.3 We are not liable for any deterioration or damage occurring after delivery.

3. Pricing and Payment

3.1 All prices are listed in GBP and include VAT where applicable.

3.2 Ownership of any item remains with us until payment has been received in full and cleared.

3.3 We reserve the right to cancel an order or withdraw an item from sale at any time prior to dispatch or collection.

4. Delivery and Collection

4.1 Delivery is arranged following receipt of full payment. We offer UK and international delivery using trusted carriers, or you may arrange collection from our Worcester showroom by appointment.

4.2 We are not liable for delays caused by third-party couriers, customs, or force majeure.

4.3 All items are insured in transit up to the point of delivery. Responsibility for the item passes to you upon delivery or collection.

4.4 If you fail to accept delivery at the agreed time, we reserve the right to charge reasonable storage and re-delivery fees.

5. Returns and Cancellations

5.1 We comply with the UK Consumer Contracts Regulations. If you change your mind, you may cancel your purchase within 14 calendar days of receiving the item.

5.2 To cancel, you must notify us in writing. The item must be returned to us in the condition in which it was sent. You are responsible for return shipping costs and ensuring the item is adequately packed and insured.

5.3 Once we receive the item back, we will issue a full refund (excluding any original delivery costs) within 14 days.

5.4 Items collected in person or purchased in-store are not covered by the Consumer Contracts Regulations and are sold as seen.

6. Site Use and Intellectual Property

6.1 All content on this site, including images, text, layout and design, is the property of Treasure Trove Worcester Ltd or licensed to us. It may not be reproduced or used commercially without our written permission.

6.2 You may link to our website only with our prior written consent.

6.3 We are not responsible for the content or privacy practices of any external websites linked to from our site.

7. Liability

7.1 Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

7.2 We shall not be liable for any indirect, incidental or consequential damages arising from the use or purchase of any item.

7.3 We do not guarantee that the website will be error-free, secure or uninterrupted.

8. Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact

Treasure Trove Worcester Ltd
50 Barbourne Road, Worcester, WR1 1JA
Email: admin@treasuretroveworcester.com