Terms & Conditions


Please read these Terms and Conditions of Sale (‘terms’) and only proceed with your purchase if you wish to be bound by them. Please contact us at lordcooke@treasuretroveworcester.com if you wish to discuss any of the terms.


1.1 All sales of Works by us are subject to these terms. Without limiting the ways in which these terms apply, acceptance of these terms shall be demonstrated:
(1) by your signature or that of your agent on the invoice; (2) by full or partial payment of the Price; or (3) by your signature or that of your agent on the delivery note.

1.2 No agreement may be cancelled by you. You shall on demand indemnify and keep us indemnified in full against all loss, costs (including legal fees and court costs) and expenses incurred by us as a result of the agreement being breached in any way in full or in part by you.      

1.3 If you wish to rely on any variation of these terms, you must ensure that this has been agreed by us in writing.



2.1 Treasure Trove Worcester Ltd attempt to be as accurate as possible. However you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2.2 While we will on request explain the condition of any item at the time of sale, we will not be responsible for any subsequent deterioration of the Work, however occasioned, after the sale.

2.3 All photographs, advertising and specifications provided by us are issued or published for the sole purpose of giving an appropriate idea of the Work but do not purport to be an exact or complete reproduction.

2.4 You are responsible for satisfying yourself as to any statements made by us as to the matters set out in clauses 2.1, 2.2, and 2.3 above.



3.1 Until we have received in full cleared funds any item remains solely the property of us.  

3.2 If you have possession of the Work before full payment has been made, you undertake as our fiduciary agent and bailee to:
3.2.1 keep possession of it, not sell it, export it, hand it over to any other person or dispose of it. In the case of more than one item, these items must be kept together;
3.2.2 keep all identifying marks showing that we own the Work clearly displayed and store the Work on your premises and at no cost to us, with adequate security measures;
3.2.3 at our request, and after we have given you reasonable notice, allow us or a third party acting on our behalf to have access to the Work in order to inspect it;
3.2.4 keep the Work comprehensively insured for not less than the invoice Price, have our interest noted on the policy as an additional named insured and provide a copy of such notification to us.



4.1 The item will be delivered following receipt of the full Price by us in cleared funds.          

4.2 We will endeavour to meet any specified delivery dates however will not be responsible for any delays.  

4.3 We will deliver the Work to the address the buyer has confirmed when ordering, or an address separately confirmed to us by the buyer in order to facilitate delivery, unless it is agreed that you should collect it from us.

4.4 Any loss or damage prior to delivery shall be covered by the terms of our insurance. You will be responsible for the Work, for the risk of damage to it or loss of it and also for insuring it, from the time and date agreed for its delivery and you agree that thereafter you will not hold us responsible for insuring the Work or for any loss or damage to the Work.  

4.5 If you fail to accept delivery of the Work at the agreed time we may charge you for the reasonable costs of storage, insurance and re-delivery.

4.6 It is the responsibility of the buyer to satisfy themselves of the condition of any delivered item prior to signing any documentation relating to delivery.



5.1 Treasure Trove Worcester Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of us. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant.

5.2 If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

5.3 Treasure Trove Worcester Ltd attempt to be as accurate as possible. However you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

5.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5.5 Unauthorized use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).



6.1 All content included on this site; text, graphics, logos and images, is the sole property of Treasure Trove Worcester Ltd or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of us and protected by UK and international copyright laws. It is subject to change without notice.

6.2 This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Treasure Trove Worcester Ltd. You may not create a link to this website from another website or document without Treasure Trove Worcester Ltd's prior written consent.



7.1 We confirm that Treasure Trove Worcester Ltd is the party to whom any complaints or comments should be directed.

7.2 If for some reason there is a problem purchases are protected by Consumer Contracts Regulations (previously Distance Selling Regulations) which allow you to cancel within seven working days after receiving your goods.

7.3 If we receive the item back in 14 days we will reimburse to you all payments received from you, excluding return shipping. There will be no additional stock charges.

7.4 If we do not receive the Work back from you, we may arrange for collection of the Work from you at your cost.



8.1 These terms and conditions and any non-contractual obligations arising from or in connection with them shall in all respects be construed and take effect in accordance with the laws of England & Wales.